May 27, 2010

Talk with CEO Laura Wade-Gery

Laura Wade-Gery, CEO (photo: Tesco)
Lady with a lot of deliveries to make: Laura Wade-Gery (photo: Tesco)
A meeting at the World Retail Congress in Berlin this April had to be called off due to a little local difficulty in Iceland. But Laura Wade-Gery, CEO of, wasn't going to let a few million tons of volcanic ash get in the way of telling about the leading UK retailer's eCommerce success story. In less than ten years, Tesco plc has built the UK's largest online business. Today, net margins rival the internationally high levels the grocer achieves in its stores. Last year, Tesco's internet arm posted revenues of around £2.1bn (€2.5n) and earnings of £136m (€160m). That's impressive by anyone's terms, but still quite small within the overall Tesco universe (2009/10 group sales: £62.5bn; €73.6). Tesco bricks & mortar have been going a good deal longer though! Already more than one million UK households regularly order around one billion items every year via
May 20, 2010

Best Buy enters UK and ante portas in Europe

Apple, Best Buy, Media Markt (photoshopped by: Aki Röll)
Media Markt and Best Buy: Two global consumer electronics giants, but just one world (photoshopped by: Aki Röll)
In today's iPod, internet and twitter-driven world, digital and information overload is such that two weeks seem like a lifetime. The opening of Best Buy's first UK superstore (50,000 ft²; 4,200 m²) at West Thurrock Retail Park in Essex, near London, on April 29 has already been fully covered by the international media. Quite rightly, the British national press see the US consumer electronic giant's new expansion phase in the UK as a direct challenge to local matadors DSG international (formerly Dixons Group) and Kesa Electricals. In fact, Best Buy intends to open eight to ten big box stores by March 2011. Although Metro Group's electronics entertainment subsidiary Media-Saturn is not active in the UK, surely Best Buy has also thrown down the gauntlet to the Germans? In a recent interview with Lebensmittel Zeitung, Media-Saturn Chief Executive Roland Weise clearly wants to stoke up the international rivalry: "We intend to be the world's number one home electronics retailer and to push Best Buy from the top spot." Wow! However, when you pick a fight in the schoolyard, it's always a good idea to judge the size of your adversary in advance.
May 13, 2010

Investors ogle Kaufhof department store chain

Clemens Vedder, Goldsmith Group (photo: Goldsmith Group)
Clemens Vedder: Has made a bid for Kaufhof (photo: Goldsmith Group)
At long last, Metro Group's plans to sell department store subsidiary Galeria Kaufhof seem to have regained some momentum. Clemens J. Vedder's Cayman Islands-based Goldsmith Group has made an offer for the national chain. Trade sources reveal that there are four other potential bidders including US investment firms Blackstone Group and Apollo. Originally, Metro CEO Eckhard Cordes instructed US bank house J.P. Morgan to look for bidders in summer 2008, but the international financial crisis scuppered these plans. It is claimed in financial circles that Cordes hopes to net €3bn for Kaufhof's real estate and business operations. Clemens Vedder (63) is probably one of the most colourful personalities in the private equity scene. Like Metro co-founder and minority shareholder Otto Beisheim, he jets between his domiciles in Switzerland and Florida.
May 6, 2010

Leading German retailer Edeka in top form

Edeka top management (photo: Carsten Milbret)
Triumphant triumvirate: Edeka's Gert Schambach (buying director), Markus Mosa (CEO) and Reinhard Schütte (CFO/IT director) in buoyant mood after reporting an excellent set of results for 2009 (photo: Carsten Milbret)
For many years, Germany's national dailies acted as though the country's largest food retailer didn't really exist – at least they never seemed to write about Hamburg-based Edeka Group. Only relatively recently, have they begun to tell German consumers about a company found on many a street corner in cities, towns and villages throughout the nation. These days, thankfully, are gone, and there is healthy competition within the media to report on a company as socially influential as Edeka. At the annual press conference for European crisis year 2009 last week, Edeka CEO Markus Mosa was clearly upbeat. This is not surprising as the figures for crisis year 2009 were pretty darn respectable. Group revenues grew by nearly 15 per cent to over €42bn and ebit jumped 17 per cent to €1.4bn. Net margin remained stable at 3.6 per cent – a fine achievement on Germany's low value-added food retail market.
April 29, 2010

Tesco vs. Metro Group

Metro Group head office (photo: Ludwig Heimrath)
Outclassed: Metro Group is roughly the same size as Tesco, but its UK rival earns more than double (photo: Ludwig Heimrath)
With group revenues rising 7 per cent to nearly €64bn, Tesco's robust results for 2009/10 certainly didn't go unnoticed here on the European continent. The leading UK grocer's results cast an unfavourable light on anaemic-looking Metro Group, Germany's only major food retail plc. Even a cursory glance at the annual figures of Ahold, Carrefour, Tesco and Walmart must make depressing reading for the German giant. Admittedly, any comparison between international retailers is fraught with methodological difficulties. Often, one finds oneself comparing apples and pears. Obviously, there are diverse balance sheet rules (GAAP in the US and usually IFRS in Europe). Then, there is the question of exchange rates and divergent business years, not to mention differences in business models. Still, investors have a choice. No one obliges shareholders to keep faith with companies who employ their capital less efficiently than their international peers.
April 23, 2010

German milk product prices rise again

Aldi own label milk (photo: Georg Lukas)
Benchmark for price and volume: Aldi Nord's own label brand Milsani (photo: Georg Lukas)
Recently, English-speaking readers have besieged Lebensmittel Zeitung with requests for the translation of an article published in our newspaper on the 23rd of April. The tenor of these demands seems to be: "We can see that the text refers to higher milk prices, but we don’t understand German!" Quite right! Since the article appeared, consumer milk prices increased by two cents a litre on May 1, and butter prices are set to rise on May 17. Annual contract negotiations are soon to be concluded here in Germany. Against a background of strongly increasing milk prices on the world market, local farmers have been demanding higher ones from Germany's retailer oligopoly. You can therefore bet your bottom dollar or euro that the inevitable consequence of this state of affairs will be a further hike in the price of all milk products.
April 22, 2010

Village talk with Value Retail boss Scott Malkin

Scott Malkin, Group Chairman Value Retail (photo: Value Retail)
Outlet centre virtuoso Scott Malkin: "Value is never cheap & nasty" (photo: Value Retail)
Mild-mannered Scott D. Malkin, founder and Group Chairman of London-based Value Retail Plc, is not the most probable exponent of something so controversial as the village outlet centre. However, the 51-year-old Harvard-educated manager has made his vision come true in old Europe. After selling his creation, 2 Rodeo Drive in Beverly Hills, California, in 1990 to the Japanese department store operator Sogo, the American from the East Coast packed his bags for London. Unlike other US tourists, however, Malkin had something unusual in his pockets: the blueprint of a new operating model for the traditional European shopping centre – and one which has proved to be very lucrative.
April 15, 2010

Germany's retail winners & losers

An Edeka Zurheide centre (photo: Reinhard Rosendahl)
Winner: Edeka outpaced all German food retailers in 2009 (photo: Reinhard Rosendahl)
It is not often these days that a journalist receives a call from two retail analysts at a major London bank who claim they want to visit. Bankers have grown rather low-profile of late. In fact, they have almost become like the wolves which the local authorities, in their infinite wisdom, have recently re-introduced to the German Federal State of Saxony: potentially dangerous, but few ever see them. In the past, contacts with retail analysts in the City of London always seemed to go through three distinct periods...
April 8, 2010

Lidl's foreign profit falls

Lidl in Switzerland (photo: Tom Kawara)
Lidl in Switzerland: The company sees potential for 150 more stores (photo: Tom Kawara)
It takes a fair amount of mental discipline to read Bundesanzeiger on a regular basis. Without wishing to be unkind, the Federal German Gazette, containing all obligatory announcements for German companies, is not perhaps the most stimulating read. Those who do make the effort, however, are sometimes rewarded for their pains for German retailers are generally a most secretive bunch. Many of them seem to believe that they should be allowed to eat their cake and still keep it. On the one hand, they want to sell to all and sundry, which gives them vast power within society. On the other, they wish to enjoy their wealth in very private obscurity. This turns the Bundesanzeiger into something of a cat & mouse game between retailers and journalists. In fact, if it wasn't so frustrating, one could almost admire the skill with which some grocers tuck away illuminating pieces of information and the imaginative names they give to their holdings, sub-holdings and foundations. But sometimes, if only through some occult process of serendipity, one manages to strike gold in the Klondike of Bundesanzeiger's august pages.
April 1, 2010

Grey market makes Douglas Holding see red

Dr. Henning Kreke, CEO Douglas Holding (photo: Douglas)
Henning Kreke: "Suppliers must choose exclusive distribution with top customer service or price-driven mass distribution" (photo: Douglas)
Dr. Henning Kreke, CEO of Douglas Holding, has thrown down the gauntlet to those suppliers who sell on the grey market. The top man at Germany's leading lifestyle specialist retailer used the company's AGM last week for some straight talking. With a 35 per cent share of the national perfume market, what Douglas does or doesn't want carries a lot of punch in the segment. Kreke demands that perfume brand manufacturers adhere more strictly to the exclusive distribution contracts they have concluded with retailers. He also criticises suppliers who thrust volume into the system only to sell the excess stock in grey market channels. "It would seem that quality customer service and advice is no longer important to them."